Privacy Policy

Privacy Policy

Last updated: 13 August 2026

This Privacy Policy describes how ANJOIZE LIMITED ("Roselliss", "we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from roselliss.com (the "Site").

Our Site is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

1. Personal Information We Collect

Device Information. When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device that often include an anonymous unique identifier. You can disable or delete cookies through your browser settings.
  • Log files — which track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels — electronic files used to record information about how you browse the Site.

Order Information. When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment information (including credit card numbers, which are processed by our payment providers and are not stored by us), email address, and phone number.

Customer Support Information. When you contact us with a question, return request, or complaint, we collect the contents of your message along with your contact details and order reference.

In this Privacy Policy, we refer to Device Information, Order Information, and Customer Support Information collectively as "Personal Information".

2. How We Use Your Personal Information

We use the Order Information we collect to fulfil orders placed through the Site, including processing your payment, arranging shipping, and providing you with invoices, order confirmations, and delivery tracking.

We also use Order Information to:

  • Communicate with you about your order, returns, refunds, and support requests;
  • Screen orders for potential risk or fraud;
  • Where it aligns with the preferences you have shared with us, provide you with information or advertising relating to our products.

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site — for example, by generating analytics about how our customers browse and interact with the Site, and by assessing the success of our marketing and advertising campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third parties who help us provide our services, as described below. We do not sell your Personal Information.

  • Shopify — powers our online store. You can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy.
  • Payment processors — process card and digital wallet payments securely. Full card details are handled by the payment processor and are not stored on our systems.
  • Shipping and logistics partners — receive your name, shipping address, and contact details in order to deliver your order.
  • Order tracking services — we use 17TRACK to provide delivery tracking. You can read their privacy policy at https://www.17track.net/en/privacy.
  • Analytics and advertising partners — including Google Analytics and Meta Platforms (Facebook and Instagram), to understand how customers use our Site and to deliver relevant advertising. You can read about Google's practices at https://policies.google.com/privacy and opt out at https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through the following links:

You can also opt out of some of these services through the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/.

5. Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

6. Your Rights — European Economic Area and United Kingdom

If you are a resident of the European Economic Area or the United Kingdom, you have the right to access the personal information we hold about you, and to ask that it be corrected, updated, or erased. You also have the right to object to or restrict our processing of your information, and the right to data portability. If you would like to exercise any of these rights, please contact us using the details in Section 10.

We process your information in order to fulfil the contract we have with you (for example, to deliver an order you have placed), and to pursue our legitimate business interests such as fraud prevention and improving our services. Please note that your information will be transferred outside of Europe, including to Hong Kong, the United States, and Canada.

You also have the right to lodge a complaint with your local data protection authority.

7. Your Rights — California Residents

If you are a California resident, you have the right to request that we disclose the categories of personal information we have collected about you, the purposes for which we use it, and the categories of third parties with whom we share it. You also have the right to request deletion of your personal information, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information. You have the right not to receive discriminatory treatment for exercising any of these rights.

To make a request, please contact us using the details in Section 10. We may need to verify your identity before responding.

8. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to erase this information, subject to any legal, tax, or accounting obligations that require us to retain it for a longer period.

9. Minors

The Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can delete it.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at service@roselliss.com or by post using the details below:

ANJOIZE LIMITED
ROOM 2201-2207, 22/F CEO TOWER, 77 WING HONG STREET
CHEUNG SHA WAN, HONG KONG

11. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.